FAQ's

  • Broken or Lost Package? Questions? We Have Answers!

    Please reach out using these channels for the fastest reply: Email: Info@NoJoke.com Phone: +1 720-828-1924

  • Return Policy

    Our policy lasts 30 days. If 30 days have gone by since your purchase, we unfortunately cannot offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition you received it. It must also be in the original packaging. Please visit our Return Policy page for a full explanation.

  • Can You Help Me With My Order?

    Do you have questions about your order tracking updates, returns or germination issues? We have answers. We offer 100% customer satisfaction returns and refunds. Please contact us at Info@NoJoke.com or by phone at +1 720-828-1924

  • How Does Shipping Work?

    Free Standard shipping to all USA addresses. We also offer other shipping options with USPS, UPS, DHL and FedEx. You can choose between Priority, Express, World Wide and Ground Rates.

  • How Much Does Shipping Cost?

    Free standard shipping to all USA addresses. All others shipping rates are generated by weight, dimensions and destination.

  • Where Do You Ship?

    We ship to any country that we are allowed to.