Frequent Asked Questions
We accept all major credit/debit cards and secure checkout options available at checkout.
Orders are processed quickly, so changes or cancellations are not guaranteed.
Email info@nojoke.com ASAP and we’ll try to help.
Orders may be canceled due to:
- Payment issues
- Inventory errors
- Fraud prevention measures
You’ll be notified and refunded if this happens.
How long does shipping take?
- U.S. orders: 3–7 business days
- International: 7–21 business days
Yes. Once your order ships, you’ll receive tracking via email.
Some items ship from different locations or suppliers, so they may arrive separately.
Yes, but availability may vary.
Customers are responsible for customs fees and import taxes.
We accept returns within 30 days of delivery.
Items must be unused and in original packaging.
Email info@nojoke.com with your order number and reason for return.
Refunds are processed within 3–7 business days after we receive and inspect your return.
Yes, unless the item is defective or we made an error.
We sell a mix of:
- Brand new items
- Vintage and retro collectibles
Condition is always listed on the product page.
That’s part of the charm. Retro items may show minor signs of age, which adds authenticity and value.
We grade and describe items carefully, but vintage media may have slight imperfections depending on condition.
No. Apparel must be unworn and unwashed to be eligible for return.
No, due to hygiene reasons.
Email us within 48 hours at info@nojoke.com with photos.
We’ll fix it fast—replacement or refund.
We’ll make it right immediately—just contact us.
Yes. All transactions are encrypted and processed through secure providers.
No. We respect your privacy and do not sell your data.
Email: info@nojoke.com
Phone: +1-720-828-1924