• Refund & Return Policy

Refund & Return Policy

Looking for our return policy? At NoJoke.com, we make returns simple for retro collectibles, vinyl records, movie posters, and vintage apparel.

30-Day Return Policy

We offer a 30-day return window from the date your order is delivered.

To be eligible for a return:

  • Items must be unused, unworn, and in original condition
  • Must include original packaging
  • Proof of purchase is required

How to Return an Item

To start a return:

  • Email us at Info@NoJoke.com
  • Include your order number and reason for return
  • Wait for return instructions before shipping your item

Return Shipping Policy

  • Customers are responsible for return shipping costs
  • Original shipping charges are non-refundable
  • If the item is defective or incorrect, we will cover return shipping

Refund Process

Once your return is received and inspected:

  • You will receive an email confirmation
  • Approved refunds are issued to your original payment method
  • Please allow 3–7 business days for processing

A restocking fee may apply in certain situations.

Exchanges

To exchange an item:

  • Return your original purchase
  • Place a new order for the replacement item

This ensures faster processing and availability.

Damaged or Defective Items

If your order arrives damaged or defective:

  • Contact us within 48 hours of delivery
  • Email Info@NoJoke.com with photos of the issue

We will resolve the issue quickly with a replacement or refund.

Non-Returnable Items

The following items are not eligible for returns:

  • Opened media (vinyl records, CDs, DVDs)
  • Worn or washed apparel
  • Underwear and hygiene-related items
  • Custom or made-to-order products
  • Gift cards

Vintage & Collectible Condition Disclaimer

Many items sold on NoJoke.com are retro or vintage collectibles.

  • Normal wear, aging, or minor imperfections may be present
  • Condition details are listed in product descriptions
  • All items are sold as described

International Orders

  • International returns are not accepted at this time
  • Buyers are responsible for shipping and customs-related issues

Manufacturer Warranty (Select Products)

Some products may include a manufacturer warranty:

  • Coverage varies by brand
  • Warranty claims must be handled directly with the manufacturer
  • Proof of purchase is required

Contact Information

For all return and refund inquiries:

Email: Info@NoJoke.com
Website: www.NoJoke.com